Delivery & Returns

Your personalised items will be sent to you via Royal Mail post unless otherwise stated.

At this time we only deliver to people within the United Kingdom.

We aim to get all orders dispatched within 3-5 business days.

Due to the nature of the good that you have purchased. There will be no refunds given and no store credit should you decide you do not want the item anymore, or feel the item is not what you expected.

The only way we will refund is if GiftGirlUK are at fault and have made a mistake in the creation of the personalised good in question.

If the item never arrived we will where possible chase this up directly with the courier, if we still cannot locate the item we will happily send out a replacement.

The above does not replace your statutory rights

Kind Regards